iMac Diagnostic & Repair Intake Form
Diagnostic Package & Contact Details
Silver Standard
Gold Priority
Platinum Elite
Diamond Concierge
Faults & Symptoms (Tick all that apply)
Audio & Sound Faults
No sound
Distorted sound
Crackling
Static noise
Boot & Startup Faults
No boot
Stuck on Apple logo
Reboot loop
Charging / Power / PSU
No power
Intermittent power
Random shutdowns
Display & Screen Faults
No display
Lines on screen
Flickering
Hard Drive / SSD / Storage
Slow performance
Drive failure
Graphics / GPU Faults
Visual artefacts
Freezing
Network & Wi‑Fi
Wi‑Fi dropping
Cannot connect
Liquid Damage
Liquid spill
Corrosion
Miscellaneous
Strange noises
Unknown fault
Device Specifics & History
Agreement
By submitting this form, you confirm the information is accurate and you authorise diagnostics.