Customer Service Tiers

Professional Device Diagnostics | Green Tech Repairs

Professional Device Diagnostics

Stop guessing. Get an accurate diagnosis + professional cleaning before spending hundreds on the wrong repair.

Choose Your Tier

Why Diagnose First?

Imagine this: You pay £300 for a tablet screen repair, only to discover it was a misdiagnosis. You’re left waiting for a refund, dealing with delays while new parts are ordered, and your device is out of action longer than necessary.

Green Tech Repairs prevents this. We diagnose the real issue first — saving you time, money, and frustration.

Our Diagnostic Tiers

Silver Tier

£39.99

3–7 working days

  • Full safety inspection
  • Component health report
  • Software & firmware report
  • BER verdict
  • Professional deep clean
  • Email report
Pay £39.99 – Select Silver
MOST POPULAR

Gold Tier

£59.99

1–3 working days

  • Everything in Silver
  • Faster prioritised service
  • Parts compatibility list
  • Detailed repair cost estimates
  • Premium deep clean
  • 15-min expert consultation
Pay £59.99 – Select Gold

Platinum Tier

£99.99

Bespoke / Express

  • Everything in Gold
  • All-risk insurance
  • Courier collection & return
  • Specialised protective packaging
  • Ultra-premium clean + photos
  • Priority support
Pay £99.99 – Select Platinum

Important: Parts and labour are not included in any tier. Quoted separately after diagnosis.

Devices We Diagnose

Laptops • Tablets • Gaming Consoles • Desktop PCs • Workstations • All-in-One PCs

Frequently Asked Questions

No. All tiers include diagnosis and professional cleaning only. Parts and labour are quoted after the diagnostic report.
All tiers include deep cleaning. Gold and Platinum include more thorough internal cleaning (fans, heatsinks, contacts). Platinum may include partial disassembly.
Very accurate. We use professional tools and extensive experience to prevent costly misdiagnosis mistakes.
We will clearly state this in your report with honest advice to help you avoid unnecessary costs.
No. Times are for diagnostics only. Platinum courier collection/return will add extra time.
Yes. You can upgrade from Silver to Gold or Platinum after drop-off.
Laptops, tablets, gaming consoles, desktop PCs, workstations and most electronics.
All-risk insurance is included only in the Platinum tier.
Choose your tier and pay via the button. For Platinum we will contact you to arrange collection.
We accept all major cards through secure Square payments.

Customer Tier Query Form

Not sure which tier is best? Send us details about your device.

Ready to get your device properly diagnosed?

View Diagnostic Tiers
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