Bespoke Repair Service
A repair service arranged around you, your device and your circumstances.
Sometimes You Need More Than a Standard Repair Service
Not every customer can easily take their device to a repair shop, post office or courier. You may be working, unable to leave home, dealing with a large or fragile device, or simply unable to manage the usual process of getting your device to us.
Our Bespoke Repair Service is designed to make the process easier.
We can arrange the practical side of getting your device to Green Tech Repairs, including specialist protective packaging, collection, shipping and appropriate transportation insurance. Once the work is complete, we can arrange for your device to be returned to your home or workplace.
Every bespoke repair is considered individually. We look at your device, your requirements and the practical arrangements needed to complete the service.
We’ll discuss the options with you and agree the next step before anything is arranged.
What Makes This Service Bespoke?
Your Circumstances
If you cannot easily leave home or work to deliver your device, we can discuss collection arrangements that work around you.
Your Device
Large, fragile, unusual, valuable or specialist devices may require a different approach to ordinary repair-by-post arrangements.
Your Repair
Some faults are complex, intermittent, unusual or require individual assessment rather than a straightforward standard service.
Your Collection & Return
Where appropriate, we can arrange specialist packaging, collection, transportation and insurance, followed by return delivery.
Where applicable, specialist packaging, shipping and transportation insurance are itemised on your invoice so you can clearly see what has been arranged.
How the Bespoke Service Works
Tell Us About Your Device
Complete the enquiry form and tell us about your device, its condition and the problem you are experiencing.
We Discuss Your Requirements
We review the information provided and discuss the most appropriate way to handle your particular repair.
Collection Can Be Arranged
Where appropriate, we can arrange collection from your home or workplace.
Protective Packaging
Specialist protective packaging can be arranged where the device requires additional protection during transportation.
Insured Transportation
Appropriate shipping and transportation insurance can be arranged for the journey to Green Tech Repairs.
Professional Assessment
Once received, we assess the device and establish what is required to address the reported problem.
Repair
Once the appropriate repair has been agreed, the required work is carried out by Green Tech Repairs.
Returned to You
Once complete, we can arrange return transportation to your home or workplace.
Designed Around Real-Life Circumstances
We understand that getting a device repaired isn’t always as simple as taking it to a shop.
You might be at work all day. You might work from home. You might have a large desktop computer that is difficult to transport. You might have a fragile monitor or specialist equipment that you don’t want to package yourself.
You may simply need someone to take care of the logistics.
That’s where Green Tech Repairs can make the difference.
Our Bespoke Repair Service allows us to look at the complete repair journey rather than just the fault itself.
We can discuss the packaging, collection, transportation, insurance, repair and return arrangements needed for your particular device.
Who Can Use Our Bespoke Repair Service?
The service is available to customers throughout:
England
Door-to-door arrangements can be discussed for customers throughout England.
Scotland
We can discuss appropriate transportation arrangements for customers in Scotland.
Wales
Customers in Wales can enquire about the bespoke door-to-door service.
Northern Ireland
Customers in Northern Ireland can contact us to discuss available transportation arrangements.
Green Tech Repairs
Green Tech Repairs is based at The Shires Shopping Centre, Court Street, Trowbridge, Wiltshire, BA14 8AT.
You can visit us in person where appropriate, or use our Bespoke Repair Service when arranging transportation yourself is difficult or impractical.
Green Tech Repairs
The Shires Shopping Centre
Court Street
Trowbridge
Wiltshire
BA14 8AT
Bespoke door-to-door repair arrangements available throughout England, Scotland, Wales and Northern Ireland.