Green Tech Repairs

Bespoke Door-to-Door Repair Service

Professional Device Repairs, Arranged Around You

Our bespoke Door-to-Door Service is designed for customers who need collection and return arrangements for their technology. Tell us about your device and requirements, and we will review your enquiry and contact you to progress it.

How this service works
Complete the enquiry form below. We will review your requirements and confirm the appropriate arrangements and costs with you. Submitting this form is an enquiry, not a confirmed collection booking.

Your Door-to-Door Service

1. Tell Us About Your Device

Provide the device details, the fault and any relevant safety or collection information.

2. We Confirm the Costs

We establish the shipping, specialist packaging and insurance requirements and explain the agreed costs before booking collection.

3. We Progress Your Enquiry

Once arrangements and required advance payment are confirmed, we proceed with the agreed collection process.

Shipping, Packaging and Insurance Invoicing

Every device and parcel is different. Shipping, specialist packaging and insurance costs depend on the device, parcel weight and dimensions, destination and applicable insurance requirements.

Once we have reviewed your enquiry and confirmed the proposed arrangements with you, we will issue an invoice for the agreed shipping, specialist packaging and insurance costs.

Payment must be received in full before collection is booked and before repair work begins.

Return delivery arrangements and applicable costs will be confirmed with you in advance. If the final parcel weight, dimensions or courier requirements change the cost, we will explain any additional charge and obtain your agreement before proceeding.

Shipping, packaging and insurance costs are separate from diagnostic and repair charges. We will explain applicable diagnostic or repair charges and obtain your authorisation before chargeable repair work begins.

Bespoke Repair Enquiry Form

Fields marked * are required. Please provide as much relevant information as possible so we can review your request.

1. Your Contact Details

Full name *

Email address *

Telephone number *

Alternative telephone number

Preferred contact method *

Preferred contact time

I give permission for Green Tech Repairs to leave a voicemail. I have specific times or restrictions for contacting me.

Times or contact restrictions

2. Billing Address

Address line 1 *

Address line 2

Town or city *

County

Postcode *

Country *

3. Your Device

Device type *

Manufacturer *

Model or model number

Approximate device age

Describe the fault or problem *

Previous repairs or troubleshooting

4. Safety Information

Please tell us if any of the following apply. This information helps us consider safe handling and suitable transport arrangements.

The device has a swollen battery or a battery that appears damaged. The device becomes unusually hot, smokes or gives off an unusual smell. The device has been exposed to liquid or moisture. The device has significant physical damage. None of these concerns are known to apply.

Do not send or arrange courier transport for a device with a swollen or damaged battery. Contact us first so that appropriate advice can be given.

5. Service and Collection Requirements

What do you need help with? *

Collection preference

Number of devices *

Accessories or items included

Parcel and access information

Optional: A different packaging delivery address

Complete this only if packaging or other agreed materials need to be sent to an address different from your billing address.

Recipient name

Address line 1

Address line 2

Town or city

Postcode

Optional: Collection address different from your billing address

Collection contact name

Address line 1

Address line 2

Town or city

Postcode

Collection instructions

6. Return Address

My return address will be the same as my billing address.

Return recipient name

Address line 1

Address line 2

Town or city

Postcode

Country

7. Data, Accessories and Additional Information

Data and files

Accessories being sent with the device

Anything else we should know?

8. Confirmation

I confirm that the information supplied is accurate to the best of my knowledge. * I understand that shipping, specialist packaging and insurance costs will be confirmed and invoiced before collection is booked. * I understand that submitting this form is an enquiry, not a confirmed collection booking or authorisation for chargeable repair work. * I understand that my details will be used to respond to and manage this repair enquiry. *

Please submit the form once. After successful submission, you will be taken to the dedicated Bespoke Repair Service thank-you page.

Green Tech Repairs

Microshops, The Shires Shopping Centre,
Court Street, Trowbridge, Wiltshire BA14 8AT

Telephone / WhatsApp: 07592 255072

Email: info@greentechrepairs.co.uk

Monday–Saturday, 9am–5pm · Closed Sunday