Bespoke Repairs
A complete door-to-door repair service for customers throughout England, Northern Ireland, Scotland and Wales. Your device, your requirements and your repair are individually assessed and managed by Green Tech Repairs.
A Bespoke Repair Service From Your Door to Ours — And Back Again
Not every repair can be placed into a standard price list. Some devices have unusual faults, specialist requirements, previous modifications, difficult-to-diagnose problems or components that require individual sourcing.
Our Bespoke Repair Service is designed for exactly these situations. We manage the repair journey around your individual device rather than expecting you to fit your repair into a standard service menu.
Because every bespoke repair is different, we assess the device and its requirements individually before providing a quotation. Your quotation can take account of the diagnostic findings, parts, repair work, specialist requirements, packaging and transportation.
Our Door-to-Door Repair Process
We can manage the movement of your device from your home or workplace to Green Tech Repairs and back again.
Tell Us About Your Device
Complete the detailed bespoke repair enquiry and tell us about your device, its condition, its faults and anything else we need to know.
We Arrange Collection
We arrange collection of your device from your home or workplace using the agreed transportation service.
Specialist Packaging
Where required, specialist protective packaging can be arranged to help protect the device during transportation.
Insured Transportation
Your device is transported using the arranged service with appropriate transportation insurance.
Professional Assessment
We examine the device, investigate the reported fault and establish the appropriate repair route.
Bespoke Quotation
Once the requirements are established, we provide a quotation based on the actual repair rather than a generic price.
Repair
Once the repair has been authorised, the agreed work is carried out by Green Tech Repairs.
Return to Your Door
We arrange the return of the repaired device to your home or workplace.
Bespoke Repair Service
Every repair is different. There is therefore no generic repair price list for this service.
- Door-to-door repair service
- Collection from home or workplace
- Specialist packaging where required
- Arranged transportation
- Transportation insurance
- Professional diagnostic assessment
- Bespoke repair quotation
- Repair carried out following authorisation
- Arranged return to home or workplace
Full Diagnostic Service
The Full Diagnostic Service is the professional assessment used to establish the likely cause of a fault and determine the appropriate repair route.
- Detailed examination of the reported fault
- Internal and external inspection
- Hardware testing
- Software and operating-system assessment where applicable
- Component testing
- Power and charging assessment
- Thermal and cooling assessment where applicable
- Battery and safety assessment
- Investigation of intermittent or complex faults
- Assessment of previous repairs or modifications
- Beyond Economical Repair assessment
- Identification of likely repair requirements
- Identification of parts that may be required
- Clear repair recommendation
- Repair quotation where appropriate
Why Our Repairs Are Bespoke
Two devices of the same model can require completely different repairs. A device may have a straightforward component failure, several interacting faults, previous repair work, physical damage, liquid exposure, thermal problems, software issues or a combination of problems.
That is why we do not pretend that every repair can be accurately priced from a simple menu.
We establish what the device is, what is wrong with it, what work is required, what parts may be needed and what is involved in getting the device safely to and from our premises. We then provide a clear quotation so you can decide whether to proceed.
Collection, specialist packaging, transportation and return delivery are separate costs and will be discussed and quoted as part of the bespoke service where applicable.
Full Diagnostic Service — £39.99
The Full Diagnostic Service is the professional assessment used to establish the likely cause of a fault and determine the appropriate repair route. It is particularly important where the fault is complex, intermittent, unclear or potentially involves multiple components.
What We Assess
- Reported symptoms and fault history
- Internal and external condition
- Hardware components
- Software and operating system where applicable
- Power and charging systems
- Battery condition and safety
- Thermal and cooling systems where applicable
- Relevant connectivity and peripheral functions
What We Establish
- Likely cause of the reported fault
- Failed or suspect components
- Additional faults identified during assessment
- Parts potentially required
- Likely repair route
- Whether specialist work may be required
- Whether the device is Beyond Economical Repair
- Whether repair is technically and financially sensible
Following the assessment, we provide a clear repair recommendation and, where appropriate, a quotation for the proposed repair work. The diagnostic charge does not automatically include replacement parts, repair labour, specialist packaging or transportation unless specifically stated.
- Quotes valid for 7 working days: Repair quotations remain valid for 7 working days unless otherwise stated.
- Data Privacy & GDPR: Customer information and device data are handled with appropriate professional confidentiality.
- Turnaround: Diagnostic and repair turnaround is normally 1–7 working days depending on the device, transportation logistics, component availability and the work required.
Who Can Use Our Bespoke Repair Service?
Our door-to-door bespoke repair service is available to customers throughout:
Whether you are at home or at work, we can discuss the most appropriate collection and return arrangements for your device.
Find Green Tech Repairs
Green Tech Repairs is based at The Shires Shopping Centre, Court Street, Trowbridge, Wiltshire. Customers can visit us in person or use our bespoke door-to-door repair service throughout England, Northern Ireland, Scotland and Wales.
Green Tech Repairs
The Shires Shopping Centre • Court Street • Trowbridge • Wiltshire
BA14 8AT
Bespoke door-to-door repairs available throughout England, Northern Ireland, Scotland and Wales.