Android Phones Forensic Technical Intake: Android Smartphones 1. Primary Fault Classification Fault Group (A-Z) — Select Group — Audio & Microphones Battery & Charging Connectivity (5G/WiFi/NFC) Display & Touch (OLED/LCD) Logic Board & Performance Optics (Cameras & Sensors) Physical & Biometrics Software & Security Storage & Booting Specific Fault — Select Group First — Describe this specific issue: 2. Data Backup & Security Status Why we need this: Modern Android devices use **File-Based Encryption (FBE)**. If the logic board fails during repair or if a security chip is triggered, your data is mathematically unrecoverable. Additionally, Factory Reset Protection (FRP) means we cannot test the device if it is still linked to your Google Account. Date of Last Full Backup (Cloud or Local) Backup Method Used Google One / Drive Sync Samsung Cloud / Smart Switch Manual PC Backup (ADB/MTP) No Backup Exists Has Google/Samsung/Cloud account been removed? Yes – Device is unlocked No – Device is still account-locked Are there any known sync errors or “Storage Full” warnings? 3. Device Condition (Day of Shipping) Why we need this: Establishing the baseline prevents disputes. For Androids, we focus on frame torsion and OLED integrity before it enters the courier network. Chassis & Frame Condition (A-Z) Screen & OLED State (A-Z) 4. Liquid Damage & Port Integrity AI Technical Insight: Pocket lint mixed with moisture in a USB-C port causes galvanic corrosion. This can prevent the phone from communicating with a PC for data recovery. Has the device ever had liquid contact? NoYesUnsure Approx. Date / Liquid Type / Previous Repair Attempt Results 5. Battery & Charging Infrastructure AI Technical Insight: A swelling battery can snap internal ribbon cables. If the back panel is lifting, the device is considered hazardous for standard shipping. Battery Status Condition (A-Z) Normal Swollen (Back panel lifting) Overheating / Rapid Drain No Charge / Port Loose 6. Previous Repair History Why we need this: If third-party screens were used, they may lack thermal shielding, causing the phone to run hot. Has this device ever been repaired or opened? NoYesUnsure Approx. Dates, Who Performed Repair, and Result: 7. Mandatory Packaging Compliance IMPORTANT: Smartphones must be shipped in a rigid box. The responsibility for secure packing remains entirely with the customer. Ensure the device has 3 inches of wrap on all sides. Describe your packaging method for this shipment: