Chromebooks

Chromebook Support | Technical Audit

Chromebook Technical Audit

Forensic Data Collection for ChromeOS Systems

01. Device Identification
02. Power & Charging Integrity
No power / No lights
Charging light stays orange
USB-C port feels loose
Only charges from one side
Always pull together a Forensic Power Analysis for the units.
03. Screen & Visuals
Cracked glass / LCD leak
Touchscreen ghost clicks
Screen flickering
04. OS Corruption & Recovery
“ChromeOS is missing or damaged”
Stuck in boot loop
“Something went wrong” at login
05. Keyboard & Top Row
Specific keys unresponsive
Top row (Refresh/Esc) failed
Keyboard backlit failure
06. Trackpad Responsiveness
Trackpad is stuck / no click
Cursor jumps or lags
07. Audio & Meet Stability
Speakers sound muffled
Mic not working in calls
3.5mm jack is blocked
08. Wireless Connectivity
WiFi frequently drops
Bluetooth hardware not found
09. Hinges & 360 Mechanism
Hinge is stiff or grinding
Chassis separation
10. Camera & Privacy
Web cam light stays on
Privacy slider is broken
11. CROSH Battery Stats
Battery degradation is a critical factor in Forensic Power Analysis for portable units.
12. System Performance
Extremely slow startup
Constant tab crashing
13. Managed Status
Managed by school/work
Account restricted
14. Primary Use Case
YOU MUST SAY WHAT THE PCA CAN BE USED FOR: PCA determines if the hardware is properly provisioned for your specific workload.
15. Technician Access
16. Incident History
17. External Accessories
18. Advanced Environments
Linux container enabled
Android apps active
19. Usage Environment
Always used in a bag/sleeve
High humidity / Heat area
20. Power Hardware & Box
Only PC and Charger included
Mandatory: Ensure your USB-C lead is included for the power forensic check.
Scroll to Top