Macbook Pro Forensic Technical Intake: MacBook Pro (13″, 14″, 15″, 16″) Service Protocol: Pro-Tier Modular Replacement & Calibration 1. Primary Fault Classification Fault Group (A-Z) — Select Group — Audio (High-Fidelity Speakers/Mics) Battery & high-wattage Charging Logic Display & Lid Assembly (ProMotion/XDR) Input (Keyboard/Force Touch Trackpad/TouchID) Logic Board (Board Swap & SoC Integrity) Ports (Thunderbolt 3/4 / MagSafe 3) Thermal Management (Dual-Fan Systems) Specific Fault — Select Group First — Describe the specific forensic symptoms: 2. Security & Handshake Forensics CRITICAL: MacBook Pros from 2018 onwards utilize Activation Lock via the T2 or M-Series chip. If we swap a modular Logic Board, the hardware will remain bricked if Find My Mac is active. Touch ID and True Tone are cryptographically paired; swapping these modules requires proprietary calibration or they will remain disabled. Is ‘Find My Mac’ disabled? (Mandatory for modular board testing) YesNo Current Touch ID Status Touch ID Working Touch ID Failed / Option Grayed Out 3. Display & Structural Integrity Forensic Insight: MacBook Pros are susceptible to “Flexgate” (backlight cable fatigue) and “Dustgate” (debris puncturing the display flex). If the screen flickers or shows “stage lighting” at certain angles, the Display Module is failing. We also check for **ProMotion (120Hz)** stuttering which can indicate a modular refresh-rate controller error. Display Behavior (A-Z) Pristine Display Stage-lighting / Flicker at certain angles Shattered / Inky Spots / Glass Damage Ghosting / Vertical Lines / Refresh Rate Issues Note any visible dents on the lid corners or hinge grinding: 4. Power & Liquid Ingress Data AI Technical Insight: If a MacBook Pro only charges at a specific wattage or from specific ports, the Thunderbolt Controller IC or the Modular DC-In Board has failed. We check the **Liquid Contact Indicators (LCI)** near the heatsink; if triggered, modular corrosion on the board rails is likely. Battery Health % (if reachable): Charging Behavior (A-Z) Normal Charging (All Ports) One or more ports dead MagSafe light not turning on Excessive heat at the charging port History of liquid exposure (Coffee, Water, High Humidity): 5. Previous Repair & Modification History Why we need this: The MacBook Pro uses a complex layout of Pentalobe and Torx screws. If a previous technician used non-original adhesive for the battery or display, it significantly increases the risk of chassis damage during a new modular opening. Has this MacBook Pro ever been opened or modified? No – Factory Original Yes – Repaired/Opened Previously Describe previous work (e.g., ‘Third-party screen installed 2023’): 6. Mandatory Packaging Compliance IMPORTANT: MacBook Pro screens are under high tension. The responsibility for secure packing remains entirely with the customer. Use a double-walled box. REMOVE all keyboard covers, webcam sliders, or screen protectors before shipping, as these are the primary cause of screen fractures during transit pressure. Confirm the unit is fully OFF and describe your packing method: