All in One PC (Non Apple) / AIO Support | Bespoke Technical Audit AIO Technical Audit Comprehensive Diagnostic Data for Non-Apple All-In-One Systems 01. Your Details & Identification Full Name Model Number & Serial Number IMEI Number (If applicable) Accurate identification ensures correct regional parts and unit-specific forensic wattage benchmarks. 02. Power & Startup Unit will not power on Unexpected restarts Audible electrical noise Burning scent Please describe the Power Fault in your own words Always pull together a Forensic Power Analysis for the units. 03. Acoustics & Heat Excessive fan noise Surface is hot to touch Mechanical grinding noise System shuts down when hot Please describe the Thermal Fault in your own words 04. The Screen Image distortion or lines Flickering or dim backlight Dead pixels or color bleeding Physical cracks or damage Please describe the Screen Fault in your own words 05. Speed & Files Extreme system slowness Missing data or files SMART/Drive error messages Stuck on loading screens Please describe the Data or Speed Fault in your own words 06. Plugs & Sockets USB port failure Monitor/HDMI port failure Loose or broken power socket Internet/LAN socket issues Please describe the Plug or Socket Fault in your own words 07. Sound & Camera Speaker distortion or crackle No audio output Microphone failure Built-in camera not found Please describe the Audio or Camera Fault in your own words 08. Mouse & Keyboard Sticky or unresponsive keys Mouse cursor drift Keys typing on their own Keyboard lights failed Please describe the Input Fault in your own words 09. Case & Stand Wobbly or broken stand Cracked outer casing Missing screws or panels Alignment issues Please describe the Physical Fault in your own words 10. Error Messages BIOS or password lock Incorrect date and time Blue screen of death Operating system failed Please describe the Software or Logic Fault in your own words 11. Cards & Memory SD card reader failure RAM/Memory module error WiFi/Bluetooth signal drop Disc drive issues Please describe the Component Fault in your own words 12. Signing In Fingerprint scanner failure Face login not working Locked out of account Scanner module overheating Please describe the Security Fault in your own words 13. Spills & Dust Liquid ingress or spill Heavy dust or pet hair Smoke or vapor damage High humidity conditions Please describe the Environmental Fault in your own words 14. Your Usage What is your primary use for this PC? YOU MUST SAY WHAT THE PCA CAN BE USED FOR: PCA provides specific load-balancing metrics to ensure your hardware and AI workloads remain stable under peak operation. 15. System Access Operating System Temporary Passcode / PIN 16. Incident Timeline When did this first occur? How often does it happen? Describe the events leading up to the fault 17. Connected Accessories List all devices plugged in when the fault occurs Note: External devices can cause voltage drops that trigger forensic power errors. 18. Recent Software Changes Have you installed new software or drivers recently? 19. Physical Setup PC sits on a carpeted surface Unit is plugged into an extension lead PC is in a cupboard/enclosed desk Describe the room conditions (e.g. High heat, nearby radiator, high dust) Environmental factors are a primary cause of Forensic Power Analysis failure. 20. Power Hardware & Box Contents I am including the original power lead/brick I have verified this lead is working on another device Box Contents Declaration Strict Requirement: We only accept working power leads for testing. Do not send peripherals or accessories. Submit Request