Professional General Laptop Repairs

General Laptop Repairs

Professional repair and diagnostic support for Windows laptops, Chromebooks, gaming notebooks and all major portable computer brands. For lower-value laptops (such as older machines worth around £50), paying an upfront diagnostic fee does not make economic sense—so you can simply send your device in to us from anywhere in the UK, drop it into our store, or complete our free Web3Forms query form below.

General Laptop Repair Service

We repair general laptops rather than treating them as disposable devices. These systems can contain standard or high-performance CPUs, discrete graphics, large memory configurations, fast NVMe storage, advanced cooling systems and specialist hardware.

General Repair

Laptop Diagnostic

£39.99

Full diagnostic service to identify the reported fault and determine what repair work, parts or further testing may be required.

  • Fault diagnosis
  • Hardware and software checks
  • Repair recommendation
  • Quote where applicable
Advanced

Advanced Laptop Diagnostic

£74.99

For complex laptop faults requiring additional diagnostic investigation across hardware, drivers, thermal behaviour, graphics or storage.

  • Extended diagnostic investigation
  • Performance and stability checks
  • Complex fault assessment
  • Repair recommendation
UK Wide

Repair by Post

Laptops can be sent to us from England, Scotland, Wales and Northern Ireland, subject to our packaging and battery requirements.

  • Professional intake assessment
  • Diagnostic service
  • Repair where viable
  • Return arrangements after completion
Typical repair time: 1–7 working days once the laptop has been assessed and any required parts are available. Quotes are valid for 7 working days. Parts and labour are separate from the diagnostic charge where applicable.
Important laptop warning: High-performance and general laptops can contain powerful CPUs, dedicated GPUs, specialist cooling systems and high-capacity batteries. If the battery is swollen, physically damaged or producing unusual heat, do not continue charging or using the laptop. Swollen or damaged batteries must not be sent by post or courier.

Laptop Faults We Can Assess

Select every fault that applies. You can select multiple faults across multiple categories so we have a clearer picture of the laptop’s symptoms before assessment.

01 — Laptop Power, Startup & POST Faults
Diagnostic note: Laptop POST faults can involve RAM, storage, CPU, GPU, motherboard firmware, power delivery or other hardware. Further testing may be required.
02 — Laptop Display & Screen Faults
Diagnostic note: Display faults may originate from the panel, display cable, graphics hardware, graphics driver or motherboard circuitry. A screen replacement is not assumed until diagnosis.
03 — Laptop CPU & Performance Faults
Diagnostic note: High-performance CPUs can reduce clock speed when thermal or power limits are reached. Performance symptoms should be diagnosed before parts are replaced.
04 — Laptop Dedicated GPU & Graphics Faults
Important: Dedicated GPU faults can be hardware or software related. Some modern laptop GPUs and associated components may not be economically repairable at component level. We do not provide board-level, soldering or micro-soldering services.
05 — Laptop RAM & Memory Faults
Diagnostic note: Memory faults can cause apparently unrelated crashes, freezes and startup problems. Compatibility and configuration should be checked before replacement.
06 — Laptop SSD & Storage Faults
Important: If important data is stored on the laptop, tell us before diagnostic work begins. Data recovery is not guaranteed where a storage device has failed or is physically damaged.
07 — Laptop Cooling, Fans & Overheating
Diagnostic note: Laptop cooling systems can require maintenance over time. Cleaning, fan condition, thermal interfaces and heat-transfer components may all need assessment.
08 — Laptop Battery, Charger & Charging Faults
Safety warning: Do not continue using or charging a laptop with a suspected swollen, damaged or unusually hot battery. Do not send a swollen or damaged battery by post or courier.
09 — Laptop Keyboard, Touchpad & Input Faults
Diagnostic note: Liquid-related faults can continue to develop after the initial incident. Liquid damage does not carry a warranty against subsequent faults.
10 — Laptop Wi-Fi, Bluetooth & Network Faults
Diagnostic note: General laptop network faults can involve drivers, Windows configuration, adapter hardware, antennas or the network itself.
11 — Laptop USB-C, Thunderbolt, HDMI & Port Faults
Diagnostic note: USB-C and Thunderbolt ports can carry data, display and power functions. The exact fault must be established before a replacement is recommended.
12 — Laptop Windows, Drivers & Software Faults
Diagnostic note: Software can depend on specific drivers, firmware and hardware configurations. We diagnose the reported problem rather than assuming that reinstalling Windows is the answer.
13 — Laptop Hinges, Casing & Physical Damage
Diagnostic note: Physical damage may affect more than the visibly damaged component. The complete laptop should be assessed before a repair is quoted.
14 — Laptop Liquid, Moisture & Unknown Faults
Important: If liquid has entered the laptop, switch it off and disconnect power where safe to do so. Do not continue testing it unnecessarily. Liquid damage does not carry a warranty against subsequent faults.

Choose How to Proceed

Once you know what is happening with your laptop, choose the route that suits the problem.

Start Here

Free General Laptop Repair Query

Not sure what is wrong or whether the laptop is suitable for repair? Send us the details and we can review the enquiry.

Send Repair Query
£39.99

Full Diagnostic Service

Choose the full diagnostic service when you want the laptop assessed and the reported fault investigated before repair work is authorised.

Book Full Diagnostic
£74.99

Advanced Diagnostic

For complex laptop problems involving performance, graphics, thermal behaviour, specialist hardware or difficult intermittent faults.

Book Advanced Diagnostic

General Laptop Diagnostic Breakdown

Hardware Assessment

  • Power and startup behaviour
  • Display and graphics operation
  • CPU and GPU behaviour
  • RAM and storage
  • Cooling and thermal behaviour
  • Battery and charging system

Connectivity Assessment

  • USB and USB-C
  • Thunderbolt where applicable
  • HDMI and external displays
  • Wi-Fi and Bluetooth
  • Ethernet and docking
  • Peripheral connectivity

Software & Driver Assessment

  • Windows startup
  • Device drivers
  • Graphics drivers
  • System stability
  • Application symptoms
  • Performance-related software faults

Repair Recommendation

  • Identified fault where possible
  • Required repair or replacement
  • Parts availability where applicable
  • Estimated repair cost
  • Further diagnostic requirements if necessary
  • Repair options before chargeable work proceeds
Important service limitation: We do not provide board-level repair, soldering or micro-soldering. Some modern laptop motherboards, graphics systems and coded components may require manufacturer-level replacement rather than component-level repair.

Tell Us About Your Laptop

Use the form below to give us the information needed to understand the laptop and its fault. You do not need to know the technical cause of the problem.

If known, include the full model number from the label or Windows system information.
Never send passwords, PINs, Microsoft account passwords or other account credentials through this form.

Visit Green Tech Repairs or Send Your Laptop

Green Tech Repairs

We are a family business based in Trowbridge Wiltshire, right in the heart of the Shires Shopping Centre, Trowbridge and open 7 days a week.

Green Tech Repairs
Microshops, Shires Shopping Centre
Court Street
Trowbridge
Wiltshire
BA14 8AT

Phone / WhatsApp: 07592 255072

Email: info@greentechrepairs.co.uk

Repair by Post is available UK wide across England, Scotland, Wales and Northern Ireland, subject to battery and packaging requirements.

Repair terms: General repair diagnostics are £39.99. Advanced diagnostics are £74.99. Parts and labour are separate where applicable. Quotes are valid for 7 working days. Typical repair time is 1–7 working days. Completed repair labour is covered by a 40-day labour warranty where applicable. Liquid-related subsequent faults are not covered by warranty. Data cannot be guaranteed where storage or critical hardware has failed.
Honest • Professional • Reliable
We get it right first time. We’d rather fix it than trash it.
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