iMACS Forensic Technical Intake: iMac (Pro, Slim & Retina) Target: Intel & Apple Silicon (M-Series) iMac Systems 1. Primary Fault Classification Fault Group (A-Z) — Select Group — Audio & Mics Display & Backlight (LCD Module) Graphics & Video Artifacts Logic Board (Board Swap Service) Ports & Connectivity (Thunderbolt/LAN) Power Supply & Boot Behavior Storage & Data Management Specific Fault — Select Group First — Describe the specific forensic symptoms: 2. Screen & Chassis Forensics Forensic Insight: Post-2012 iMacs use VHB adhesive. Any chips in the glass edge or “ghosting” in the corners indicates the LCD Module is failing. Because these units are sealed, the physical integrity of the glass is the primary barrier to accessing internal modules. LCD Condition (Check for corner chips or hairline cracks): Is there any ‘Ghosting’ or pink tinting on the screen edges? NoYes Stand Mechanism Status (Hinge Tension) Holds Angle Correctly Stand Droops (Broken Spring) Mechanism Stiff/Grinding 3. Account & Security Forensics CRITICAL: For M-Series and Intel T2 iMacs, Find My Mac must be disabled. If a Logic Board swap is required, the hardware will remain locked to your Apple ID. We cannot test or verify a modular replacement if Activation Lock is active. Has ‘Find My Mac’ been removed from this serial number?YesNo Does the iMac chime or show a Folder Icon (?) on startup? 4. Power & Thermal Management AI Technical Insight: If an iMac shuts down under load, the Internal PSU module is likely failing. If fans ramp to 100% immediately upon power-on, a Thermal Sensor (often located on the logic board or display cable) is providing a null reading. Fan Profile (A-Z) Quiet / Normal Constant Max Speed (Sensor Error) Pulsing / Intermittent Silent (Overheating risk) 5. Previous Repair & Modification History Why we need this: Since iMacs are sealed with high-bond adhesive, we need to know if the Factory Seal has been broken. If a non-OEM adhesive was used previously, it increases the risk of the screen detaching or cracking during the next modular opening. Has this device ever been repaired or opened? No – Factory Original Yes – Repaired/Opened Previously Unsure Describe previous work (e.g., ‘SSD Upgrade 2022’, ‘Screen replaced by Apple’): 6. Mandatory Packaging Compliance IMPORTANT: iMacs are highly susceptible to “glass-flex” fractures. The responsibility for secure packing remains entirely with the customer. Use the original Apple box if available. If not, the screen must be braced with rigid cardboard and the stand immobilized. Describe your packaging method (specify internal bracing):