Microsoft Surface Pro

Surface Pro (tablet-first hybrid) diagnostic intake covering Surface Pro devices with detachable keyboard and pen input systems.

Audio Systems

Audio crackling Audio distortion Audio intermittent Audio not detected Audio output failure Bluetooth audio failure Internal speaker failure Microphone failure No sound output

Battery & Power Systems

Battery drains fast Battery not charging Charging intermittent Charging port failure No power Random shutdown Sleep / wake failure Thermal shutdown

Camera & Microphone Systems

Camera black screen Camera blurry / unstable Camera not detected Windows Hello failure Microphone failure Microphone not detected

Display Systems

Backlight failure Black screen Colour distortion Display flicker External display failure No display output Screen artifacting Touchscreen failure

Input Devices

Keyboard disconnect (Type Cover) Keyboard failure Key repeat issue Pen input failure Pen lag Touch input failure Trackpad failure

Windows System Faults

Boot loop Driver failure Explorer crash Login loop System freeze Windows update failure

Networking Faults

Bluetooth failure DNS failure WiFi dropping WiFi not detected WiFi slow

Performance Faults

App freeze CPU throttling High memory usage System lag Slow boot Thermal throttling

Storage Systems

Boot drive failure Disk not detected File corruption Read/write failure SSD failure Storage full errors