iPhones CODED Customer & Device Information Your Full Name: Device: Select Your iPhone Model: Select iPhone variant iPhone 17 Pro Max iPhone 17 Pro iPhone 17 Plus iPhone 17 iPhone 16 Pro Max iPhone 16 Pro iPhone 16 Plus iPhone 16 iPhone 15 Pro Max iPhone 15 Pro iPhone 15 Plus iPhone 15 iPhone 14 Pro Max iPhone 14 Pro iPhone 14 Plus iPhone 14 iPhone 13 Pro Max iPhone 13 Pro iPhone 13 iPhone 13 Mini iPhone 12 Pro Max iPhone 12 Pro iPhone 12 iPhone 12 Mini iPhone 11 Pro Max iPhone 11 Pro iPhone 11 iPhone XS Max iPhone XS iPhone XR iPhone X iPhone 8 Plus iPhone 8 iPhone 7 Plus iPhone 7 iPhone 6S Plus iPhone 6S iPhone 6 Plus iPhone 6 iPhone SE 3rd Gen iPhone SE 2nd Gen iPhone SE 1st Gen iPhone 5S iPhone 5C iPhone 5 iPhone 4S iPhone 4 iPhone 3GS iPhone 3G Original iPhone iPhone — Fault Categories & Diagnostic Intake Audio Audio buzzing Audio crackling Audio distortion Audio dropout Bottom speaker failure Earpiece volume low Haptic feedback failure Microphone noise No audio output Speaker static Battery Battery health service Battery swelling Charging port debris Charging port failure No power Overheating charging Rapid battery drain Slow charging Unexpected shutdown Wireless charging fail Camera Camera OIS failure FaceID failure Flash failure Front camera failure Lens dust No focus rear Rear module failure Sensor corruption Switch lens failure Video capture failure Connectivity Bluetooth connection fail Cellular signal drop GPS tracking error Hotspot failure No cellular service No Wi-Fi detected NFC reader fault SIM card error Ultra Wideband failure Wi-Fi signal weak Display Backlight bleeding Ghost touch No display Pixel damage Screen flickering Screen lines Screen unresponsive Touch failure TrueTone missing Yellowing tint Housing / Frame Action button failure Back glass shatter Bent frame Cracked housing Dented housing Liquid damage Mute switch failure Power button failure Volume button failure Water indicator trip Network 5G connection drop Airplane mode stuck Data roaming error IP address conflict Network reset fail Signal searching SIM reader fault Slow data speed VPN configuration error Wi-Fi/Cellular toggling Power Coil whine No power Overheating shutdown Power button worn Power instability Random shutdowns Short circuit suspected Voltage drop Wrong charger used Battery disconnect fault Security Biometric sensor fault FaceID calibration fail FaceID not recognized Hardware security error Passcode loop Proximity sensor error Secure enclave error Security update fail TouchID/FaceID broken TrueDepth camera fault Sensors Ambient light sensor Accelerometer fault Barometer failure Compass/Magnetometer Gyroscope failure Light sensor failure Motion sensor error Proximity sensor Sensor calibration fail Temperature sensor Software/iOS App crashes Corrupted iOS installation Incorrect settings iOS updates causing instability Lag / slow performance Permissions corruption Safari issues Startup app conflicts Wrong iOS version Wrong settings applied Thermal CPU thermal limit Cooling issue Heat buildup High temp shutdown Overheating Thermal sensor fault Thermal throttling Uncontrolled heating Uneven heat Vents blocked Submit iPhone Faults Customer & Device Information Your Full Name: Device Name: Select Your iPhone Model: Select iPhone variant iPhone 4 iPhone 4s iPhone 5 iPhone 5c iPhone 5s iPhone 6 iPhone 6 Plus iPhone 6s iPhone 6s Plus iPhone 7 iPhone 7 Plus iPhone 8 iPhone 8 Plus iPhone SE (2016) iPhone SE (2020) iPhone SE (2022) iPhone X iPhone XR iPhone XS iPhone XS Max iPhone 11 iPhone 11 Pro iPhone 11 Pro Max iPhone 12 iPhone 12 Mini iPhone 12 Pro iPhone 12 Pro Max iPhone 13 iPhone 13 Mini iPhone 13 Pro iPhone 13 Pro Max iPhone 14 iPhone 14 Plus iPhone 14 Pro iPhone 14 Pro Max iPhone 15 iPhone 15 Plus iPhone 15 Pro iPhone 15 Pro Max iPhone 16 iPhone 16 Plus iPhone 16 Pro iPhone 16 Pro Max iPhone 17 iPhone 17 Plus iPhone 17 Pro iPhone 17 Pro Max Other / Custom iPhone iPhone — Packaging & Courier Query Packaging Guide • Power off iPhone completely; disconnect accessories. • Apply screen protector or foam sheet over display. • Wrap iPhone in 3 layers of bubble wrap. • Use rigid corner protectors for all four corners. • Place iPhone inside a strong double‑wall box. • Fill all void space with foam or bubble wrap. • Bag charger separately — never leave plugged in. • Ensure zero movement inside the box. • Mark box: “FRAGILE — iPHONE — DO NOT DROP”. • If specialist packaging is supplied, customer is still responsible for safe packing. Courier & Handling Query Manual handling required Insurance required Concern about screen damage Concern about frame damage Request extra padding verification Upright handling requested Tracking updates required High value iPhone handling notice Submit Packaging & Courier Query