Workstation Laptop AI Specialised — Packaging & General Query Guide
📦 Packaging Instructions (Mandatory Before Shipping)
- Shut down laptop fully (do not send in sleep or hibernate mode).
- Remove charger, USB devices, dongles, and external accessories.
- Back up all important data before shipping.
- If possible, place device in original box or equivalent protective packaging.
- Wrap laptop in anti-static bag or soft protective cloth.
- Use at least 50mm bubble wrap on all sides.
- Protect screen and chassis from pressure or bending.
- Place device in a rigid double-walled cardboard box.
- Fill all empty space to prevent movement during transit.
- Clearly label parcel with repair reference if provided.
📌 Customer Query / Support Form
Use this form for packaging questions, repair enquiries, or general support for this device.