Workstation Laptop — Packaging & Query Guide

📦 Packaging Instructions (Mandatory Before Shipping)

• Back up all critical files, projects, and system data before dispatch.
• Shut down device completely (no sleep or hibernate).
• Disconnect charger, docking station, and all peripherals.
• Remove external storage devices (USB drives, SD cards).
• Ensure laptop lid is fully closed without pressure on hinges.
• Wrap device in anti-static bag or soft microfiber protection.
• Place rigid screen protector insert between keyboard and display.
• Protect corners with foam padding (primary impact zones).
• Apply at least 50mm bubble wrap on all sides.
• Use a sturdy double-walled cardboard box with no internal movement.

📌 Customer Query / Support Form

Use this form for packaging questions, fault reporting, performance issues, upgrades, or general repair enquiries.