PlayStation 1 — General Query Form
Use this form to submit support questions, restoration enquiries, or maintenance requests for your PS1 console.
Packaging Guide: PlayStation 1
1. Preparation
- Media Removal: Ensure no game disc is left in the tray. The optical assembly is highly delicate and vulnerable to impact if a disc is present.
- Chassis Preservation: Vintage plastics are brittle; wrap the console in a layer of acid-free paper before applying protective bubble wrap.
- Cable Management: Remove all controller and video cables. Coil them loosely to prevent stress fractures in the insulation.
2. The Box-in-Box Method
- Inner Box: Wrap the console in 6cm of anti-static bubble wrap and place it in a rigid, custom-fit inner carton.
- Outer Box: Use a new, double-wall corrugated box that provides 14cm of clearance on all sides.
- Cushioning: Use high-density foam blocks to completely immobilize the device.
3. Labelling & Documentation
- Fragile Labelling: Affix “FRAGILE – VINTAGE ELECTRONICS” and “HANDLE WITH CARE” labels on all sides.
- Documentation: Include your full name, return address, and service reference inside the box.
Important: Do not apply adhesive tape directly to the console casing, as this can degrade the surface finish of the aged plastic.