Gaming Consoles PS4 PlayStation 4 Repair Diagnostics PS4 · PS4 Slim · PS4 Pro PlayStation 4 Diagnostic Intake Audio Faults Audio crackling Audio distortion Audio dropout Audio lag Audio not detected Headset not detected HDMI audio failure No audio output Static noise Voice chat failure Describe the PS4 audio issue in your own words (HDMI, headset, or system audio behaviour). Blu-ray Drive Faults Blu-ray disc not reading Disc eject failure Disc eject noise Disc insert failure Disc stuck in drive Drive not detected Grinding noise Laser failure Slow disc loading Unreadable discs Describe disc reading, eject, or mechanical drive behaviour. Cooling System Faults Airflow blockage Dust buildup Fan failure Fan noise excessive Heatsink blockage Overheating shutdown Poor thermal paste contact Sensor failure Thermal throttling Weak cooling performance Describe overheating, fan noise, airflow, or shutdown symptoms. Display & HDMI Faults Black screen Colour distortion HDCP error HDMI no signal HDMI port damage Resolution issues Screen flicker Signal dropout TV not detecting console Washed colours Describe HDMI output, signal loss, or display issues. Network & PSN Faults DNS error Ethernet failure IP conflict NAT failure No Wi-Fi Packet loss PSN login failure Slow download speeds Wi-Fi dropouts Wireless instability Describe PSN, Wi-Fi, Ethernet or online connectivity issues. Power Faults Boot loop No power Power button failure PSU failure Random shutdown Rest mode failure Slow startup Standby failure System restart loop Shutdown under load Describe power-on, shutdown, boot loops or electrical symptoms. Storage Faults Corrupt data Database rebuild loop Download failure External drive failure Hard drive failure Install failure Storage full errors System not detecting drive Update failure Write errors Describe installation, saving, corruption or HDD issues. System Software Faults App crashes Corrupted OS Freeze on boot Safe mode loop System crash System lag UI glitching Update failure User profile error Settings reset Describe system crashes, firmware faults or UI instability. USB & Controller Faults Controller not charging Controller not detected Data transfer failure Front USB failure Loose ports Peripheral disconnects USB port damage USB power failure VR headset issues Wireless controller sync failure Describe USB ports, controllers or accessory issues. Submit PS4 Repair Intake