Workstation All in One INDUSTRIAL/MEDICAL How can we help you? Please tell us what is happening with your computer. Select the options below that best describe the problem. Select Your Issues Audio and Sound Issues Sound cuts out Speaker makes buzzing noises No sound at all Headphones not working Sound is distorted Sound volume changes randomly Microphone not picking up voice Echo in audio playback Audio sounds metallic Volume controls do not work Case and Exterior Damage The case is cracked Liquid got inside the case Seals look worn out Filters are blocked with dust Missing port covers Rubber feet falling off Exterior paint is peeling Hinge feels loose Screw covers are missing The stand is wobbly Display and Screen Problems Screen flickers Touch screen does not respond Screen is too dark Lines appear on the screen Pixels are stuck in one color Colors look washed out Screen ghosting The image is tilted Brightness controls stuck Screen is blank when turned on General Performance It runs very slowly Keeps crashing Something just does not feel right Takes too long to wake up Apps close on their own Computer feels laggy Screen freezes during use Tasks run in the background System reports an error Needs constant restarts Internet and Network Problems Cannot connect to the internet Wi-Fi is very weak Network cable is not recognized Connection drops randomly Cannot find any networks Upload speed is very slow IP address errors Settings cannot be saved Airplane mode stuck on Network adapter missing Memory and Storage Issues Computer says memory error Computer is very slow Cannot save my work Drive not showing up Files are disappearing Error reading drive Storage is almost full Computer takes forever to open files Corrupted file warnings System disk is faulty Overheating and Fans The computer gets very hot The fans are very noisy Computer turns off by itself Fans are not spinning Air vents are blocked Smells like burning dust Warning for high temperature Computer slows down due to heat Case feels hot to touch Fan speed is erratic Power Issues Computer does not hold charge Power light is not on Makes a buzzing sound when plugged in Charging cable is loose Battery won’t charge Computer restarts randomly Power supply is making noise Cable connector is damaged Battery status is wrong Needs battery replacement Sensors and Connections Sensors are not talking to the computer Cables are not fitting properly Computer does not recognize extra tools Readings are jumping around Connection status light is off Sensor data is missing Device reports missing parts Port is loose Setup software won’t find sensors Erroneous readings Starting Up and Software Computer will not turn on Computer gets stuck when starting Computer freezes while in use System update failed Shows blue screen of death Requires password but keyboard fails Stuck in loop App will not open Settings menu not loading Virus or malware suspected Submit Repair Request