Select every fault that applies to your laptop:

Audio Faults

Audio crackles at high volume Audio cuts out intermittently Audio distortion on internal speakers Audio only works through headphones Audio stops after sleep mode Crackling or popping sounds External speakers not detected Headphone jack not working Internal speakers not working at all Microphone not detected Microphone very low or distorted No audio output from system One speaker completely silent Random static or buzzing noise Sound delay or lag Volume control not responding Weak or muffled internal audio

Battery Faults

Battery drains very fast Battery expands and deforms case Battery health shows poor Battery not charging at all Battery not detected by system Battery percentage jumps randomly Battery swells or bulging Cannot charge above 80% Charging stops intermittently Fake battery percentage Overheating while charging Rapid battery drain in standby Slow charging speed Sudden complete power loss Turns off at 20-30% battery Won’t hold charge Won’t turn on without charger

Bluetooth Faults

Bluetooth audio has lag Bluetooth devices fail to pair Bluetooth headphones cut out Bluetooth keeps disconnecting Bluetooth mouse keeps disconnecting Bluetooth not turning on Bluetooth not visible to other devices Bluetooth suddenly stops working Weak Bluetooth range

Boot Issues

Black screen after logo Boot device not found Boot loop Extremely long boot time Stuck at manufacturer logo Will not boot at all

Camera / Webcam Faults

Camera not detected Camera shows black screen Camera very dark or blurry Webcam fails to turn on Webcam image is grainy

Connectivity / WiFi Faults

Ethernet port not working WiFi adapter disappears WiFi constantly drops connection WiFi not detecting any networks WiFi signal extremely weak WiFi speeds very slow

Display / Screen Faults

Backlight flickers intermittently Black screen but system running Colors washed out or incorrect Dead pixels Horizontal lines across screen Screen dim even at full brightness Screen goes black randomly Touchscreen ghost touches Touchscreen not responding Vertical coloured lines Visual artefacts and pixelation

Fan / Cooling Faults

Constant loud fan noise Fan not spinning at all Fan spins at full speed constantly Rattling or grinding fan noise

Graphics Faults

External monitor not detected Graphics artefacts during use Graphics driver crashes Low frame rates Screen tearing or stuttering Visual corruption on desktop

Hinge / Build / Other Faults

Hinge broken or loose Keyboard deck flexing Laptop shuts down when moved Screen lid very loose Strange burning smell Unusual clicking or grinding noise

Keyboard Faults

Certain keys not working Keyboard backlight not working Keyboard types wrong characters Keys sticking or repeating Multiple keys registering at once

Motherboard Faults

Hardware devices disappear from Device Manager Multiple unrelated parts failing Random hardware detection errors Suspected motherboard failure

Overheating / Thermal Faults

Excessive heat from bottom Overheating during normal use Performance throttling due to heat Random shutdowns from heat System gets very hot

Performance Issues

Extremely slow overall performance Frequent system freezing High CPU usage at idle High disk usage at idle System lags badly

Power Issues

No lights when pressing power Powers on but no display Powers on then shuts off immediately Random restarts Random shutdowns Will not power on at all

Software / OS Faults

Apps crash on launch Blue Screen of Death (BSOD) Frequent crashes Slow to respond System boot loop Windows update fails

Storage / Drive Faults

100% disk usage Drive clicking or grinding noise Drive not detected Files becoming corrupted Slow file transfer Very slow boot times

Touchpad Faults

Touchpad erratic movement Touchpad not responding Touchpad scrolls by itself Touchpad too sensitive

USB / Ports Faults

HDMI port not working SD card reader not working USB ports not supplying power USB ports only work intermittently USB ports stop after sleep

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